Effective Date: [8-26-23]
Please read these Terms and Conditions carefully before engaging with Wallflourish, an event styling company offering a range of services, including event rentals, balloon styling, and graphic design.
By using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
1. Services Offered
Wallflourish provides the following services:
- Event Rentals: We offer various event rental items, such as moon bounces, chairs, and other event essentials.
- Balloon Styling: Our balloon styling services encompass the design and creation of balloon decorations to enhance your event.
- Graphic Design: We offer graphic design services for custom images, including but not limited to banners, signage, and digital designs.
2. Booking and Payment
- Booking: To secure our services, you must submit a booking request or contact us directly. All bookings are subject to availability.
- Payment: Payment terms will be outlined in your invoice. Full payment must be received in advance, as specified, to confirm your booking. We accept various payment methods as indicated on our invoice.
3. Cancellation and Refunds
- Cancellation: If you need to cancel or reschedule your booking, please contact us as soon as possible. Cancellation policies may vary depending on the type of service and timing. We will outline cancellation terms in your invoice.
- Refunds: Refunds, if applicable, will be processed according to our cancellation policy.
4. Event Details
- Communication: Accurate and timely communication of event details, including date, time, location, and specific requirements, is crucial for the successful provision of our services.
- Liability: We are not responsible for any issues arising from inaccurate or incomplete event details provided by the client.
5. Service Delivery
- Timeliness: We will make every effort to deliver our services as scheduled. However, certain factors, such as weather conditions or unforeseen circumstances, may affect service delivery. We will communicate any delays or changes promptly.
- Quality: We strive to provide high-quality services, including proper setup and installation of event rentals, creative balloon styling, and accurate graphic design. If you encounter any issues, please contact us immediately.
6. Client Responsibilities
- Venue Access: Ensure that our team has access to the event venue at the specified time for setup and installation.
- Event Compliance: Comply with all venue rules, regulations, and permits related to our services, including safety requirements.
7. Liability
- Injury or Damage: While we take all necessary precautions to ensure safety, Wallflourish is not liable for any injuries, accidents, or damage to property that may occur during the event.
8. Intellectual Property
- Custom Designs: All custom graphic designs created by Wallflourish are subject to copyright and intellectual property rights. Clients may use these designs only as specified in their agreement with Wallflourish.
9. Termination of Services
- Termination: Wallflourish reserves the right to terminate services at any time if clients fail to adhere to these Terms and Conditions or engage in any behavior that may be disruptive or harmful to our team or services.
10. Privacy
- Privacy Policy: Our Privacy Policy governs the use of personal information collected during the provision of services. Please review our Privacy Policy separately.
11. Amendments to Terms and Conditions
- Changes: Wallflourish may update these Terms and Conditions periodically. Any updates will be posted on our website. Continued use of our services after such updates constitutes acceptance of the revised Terms and Conditions.
By engaging with Wallflourish's services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us before proceeding with our services.